Journal of Qualitative Research in Health Sciences
Journal of Qualitative Research in Health Sciences

Implementation of Nurse Credentialing in Indonesian Primary Healthcare: A Qualitative Analysis

Articles in Press

Document Type : Original Article

Authors

La Ode Muhammad Suyatno 1
Takdir Tahir 2
Rini Rachmawaty 3

1 Master of Nursing, Faculty of Nursing, Hasanuddin University

2 Department of Medical Surgical Nursing, Faculty of Nursing, Hasanuddin University, Makassar, Indonesia

3 Department of Nursing Management, Faculty of Nursing, Hasanuddin University, Makassar, Indonesia

10.22062/jqrhs.2025.200995.1601
Abstract
Background: Credentialing for primary healthcare (PHC) nurses is a new activity designed to ensure service quality through evaluation of nurses’ competence. This study aimed to examine the implementation of nurse credentialing in PHC within South Sulawesi Province, Indonesia. Methods: This study was a descriptive qualitative study with a phenomenological approach. A total of 27 informants were selected using a purposive sampling approach with the type of maximum variation according to the implementation of credentialing. Data sources were triangulated by conducting in-depth interviews with informants from the health office, heads of PHC, and nurses in 9 districts/cities. Thematic analysis was conducted using qualitative data analysis software. Results: The study's results, showed that the informants' age range was between 31 to 54 years, and the tenure was between 5 to 36 years. The implementation of credentialing was reflected in three themes: multi-perception of credentialing, implementation of nurse credentialing, and factors related to the implementation of credentialing. Conclusion: The implementation of nurse credentialing in PHC is still not optimal. Therefore, as the organizer of credentials, the health office should adopt a multi-sectoral collaborative approach to develop sustainable frameworks that effectively support the competence of nurses and health workers in PHC.

Keywords

credentialing
primary healthcare nurse
Indonesia
Journal of Qualitative Research in Health Sciences

Articles in Press, Accepted Manuscript
Available Online from 13 December 2025

  • Receive Date 23 May 2025
  • Revise Date 10 December 2025
  • Accept Date 13 December 2025

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